Customer Service Statistics
Complaints filed by Customers (in Spanish)
![](/documentos/sac/estadisticas/baner-reclamos.jpeg)
Inquiries submitted by Customers (in Spanish)
![](/documentos/sac/estadisticas/baner-consultas.png)
![](/documents/sac/statistics/grafica-sac-en.png?v=15.01)
Complaints processed by banks
Complaints filed with banks
Average Interest Rate and Annual Fee
Comparative survey of credit cards and financing cards (Law 81 of 2009) (in Spanish)