You may submit inquiries on matters specifically related to bank consumer protection to the Superintendency of Banks of Panama. For example: the bank does not comply with what was agreed on in the contract; charges not agreed to when entering into the contract.

How to make an inquiry?

Should you have any inquiry, please feel free to contact us through any of the following channels:

Superintendency Offices

Panama: Avda. Samuel Lewis, P.H. Plaza Canaima, ground floor, suite 3
David: Canal Bank Tower, third floor, suite 303

By telephone

Nationwide toll free hotline: 800-7897
Headquarters (Panama): 506-7897
David: 777-5611, 777-5612, 777-5613
(Center for Citizen Service): 311