BANK CUSTOMER SERVICE

Circulars

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Circular N.° 39 (2008). We reiterate what is stipulated by Rule N.° 1-2008, "On the Claim Management System in the Banking Entities"...
Circular N.° 34 (2008). Rule N.° 3-2008..
Circular N.° 31 (2008). Rule N.° 1-2008.
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Circular N.° 51 (2007). Extension of Circular N.° 022-2007, regarding Group Insurance Contracts (Group Insurance Policy).
Circular N.° 23 (2007). Article 147 of Decree Law N.° 9 of 1998.
Circular N.° 22 (2007). Delivery of Group Insurance Contract (Policy) Document.
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Circular N.° 65 (2006). Freedom to contracting insurance companies and brokers. Article 36, Law 59 of 1996.
Circular N.° 9 (2006). Waiver, Abandonment or Settlement before the Superintendency of Banks.
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Circular N.° 58 (2005). Violations of Title V of Decree Law 9 dated 26 February 1998. Right to Information.
Circular N.° 49 (2005). Contracts pursuant to legal provisions.
Circular N.° 47 (2005). Violations to Title V of Decree-Law N.° 9 of February 26, 1998 – RIGHT TO INFORMATION.
Circular N.° 28 (2005). Inactivity fees.
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Circular N.° 44 (2003). Regarding the concerns expressed concerning the validity of the Polaroid cedulas, we inform you on the criterion revealed by the Board of Elections.
Circular N.° 29 (2003). Dollar bills stained with red ink.
Circular N.° 27 (2003). Article N.° 154 of Decree Law N.° 9 of 1998 - Inactive Assets.
Circular N.° 6 (2003). Provision of information on collective policies. Freedom of contracting of insurers and brokers.
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Circular N.° 29 (2002). Aggressive Marketing Policies.
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Circular N.° 35 (2000). Acceptnacte of US dollars of any denomination.