BANK CUSTOMER SERVICE

Online banking

Providing banking services through electronic means or channels.

Frequently asked questions

  • Is it safe to conduct online transactions?
    A. Any transaction poses a risk. However, the customer must try to minimize risk by taking security measures.
  • Is it necessary to have a token or any other application to use online banking?
    A. To minimize the risk to your transactions and to conduct them in a more secure way, it is suggested that you use some form of dynamic authentication.
  • Does the online banking service have any cost?
    A. We recommend you to ask your bank whether there is cost for this service.