• Bank Customer Service

    Welcome to the Bank Customer Service Portal of the Superintendency of Banks of Panama, where you may find information on the main banking products and services (loans, credit cards, debit cards, checking accounts, savings accounts, CDs, online banking), as well as the laws and banking regulations related to banking clients and consumers and their rights.

    Through this portal, the client will be able to make inquiries and file claims online, follow-up on your claims and submit evidences.

    We also have a Glossary, FAQs and Articles of Interest that contain information to educate and guide the banking client on different topics.

    On the Statistics section you will find data on the claims and inquiries processed by the Superintendency of Banks’ Banking Customer Service Section.