BANKING REGULATION AND SUPERVISION IN PANAMA: FROM THE NATIONAL BANKING COMMISSION TO THE SUPERINTENDENCY OF BANKS
The Beginnings of Banking Activity in Panama
Banking activity in Panama dates back to the beginning of our Republic with the establishment of two important banks in 1904. The first bank established in Panama was the International Bank Corporation, which changed its name to First National City Bank of New York and is today known as Citibank, part of Citigroup – the biggest financial conglomerate in the world. The second bank was Banco Nacional de Panamá.
Years later, several international and Panamanian banks started operations supporting the funding of commercial, industrial, and agricultural activities in our country. In 1934, the Caja de Ahorros – which specialized in mortgages – was established. In 1948, Banqué Nationale de Paris, which later changed its name to BNP Paribas, opened its doors, and in 1955 Banco General began operations. Banking activity grew freely due to the undeniable comparative advantages of our country, to the point that by the end of the 60’s more than one hundred banking establishments were operating, but without strictly performing the delicate duties of financial intermediation.
The Foundations of the International Banking Center
It is not until 1970, 66 years later that the first Banking Law was approved by means of Cabinet Decree 238 dated 2 July 1970. This Law created the National Banking Commission, the regulator of banking activity in Panama. With this new legal framework many “brass plate” banks disappeared, and by the late 1970’s a total of 21 banks were operating legally, with assets of B/.898 MM.
Initially, the National Banking Commission (NBC) was ascribed to the Ministry of Finance and Treasury. In 1973, the emerging entity was under the control of the Ministry of Planning and Economic Policy. It consisted of 7 members with the right to vote, of which 3 were senior public officials, 3 were bank representatives proposed by the Panama Banking Association, and one was appointed by the Executive Branch. The last member could not be a director, officer or employee of a bank.
The National Banking Commission was responsible for establishing a framework of policies fostering the development of banking activities. Additionally, the NBC could fix banking interests for certain types of deposits, as well as liquidity levels, legal bank reserves over domestic deposits and capital reserves for domestic operations.
The Banking Law of 1970 was conceived so as to attract the physical presence of new and prestigious international banks from all over the world. The comparative advantages of Panama offered the unique conditions for the creation and development of an International Banking Center specializing in external operations thanks to a flexible fiscal system, a bilingual marketplace, a modern telecommunications system permitting the registration of innumerable international financial transactions, and a dollarized system.
It is worth pointing out that the official currency of the Republic of Panama is the balboa, whose value is on a par with the United States dollar. According to the Panamanian legislation, the US dollar circulates freely in Panama and is without restrictions in commercial and financial transactions.
The existence of international banking allowed the development of specialized human resources incorporating the best international banking practices. The International Banking Center grew and was specialized in providing funds to Latin America as its main market. In 1982, the Banking Center reached its maximum level with the operation of 106 general and international license banks with assets of B/.49 billion. Additionally, there were 12 Representative Offices, which elevated the number of banking licenses to 118.
Between 1982 and 1987, the level of activity in the Banking Center was affected by the mid-80’s external debt crisis in Latin America, causing a reduction of about B/.18.390 billion in external assets.
Political Crisis Affects the International Banking Center
It is impossible to forget the difficult situation created by the political crisis in 1988 during the military government, which caused a decrease in assets to near B/.14.776 billion and the closure of the banking system for nine and a half weeks. Only international operations were allowed. The aforementioned crisis unleashed an invasion that kept the country in a very delicate situation. However, when the banks finally opened and released funds to the public, the absence of a run on the banks confirmed the reliability of the system.
TBetween 1990 and 1999, assets grew by B/.18.601 billion, highlighting the strength of a powerful Panamanian Private Banking System.
The Creation of the Superintendency of Banks
Thanks to the support of a group of banking experts comprised by bankers and lawyers, a new, modern legislation was written, conceived under the norms and principles of the Basel Committee, an entity which establishes sound banking policies and practices worldwide. Decree Law 9 dated 26 February 1998 introduced a change in the self-regulation philosophy that had permitted the development of the International Banking Center during the previous two decades, adapting the system to the new economic realities.
The new legislation established a framework with a regulator having clear powers. Additionally, the legislation strengthened the institutional aspect by providing administrative and financial autonomy to the Superintendency of Banks, assigning its own budget from banking and supervisory fees – unlike the National Banking Commission, whose funds were consigned by the Central Government to the General Budget of the State.
Another advantage provided by the law was the establishment of fixed terms for the members of the Board of Directors and the Superintendent, with specific causes for their removal and legal determination for dismissal resting with the Supreme Court of Justice.
The Board of Directors of the Superintendency of Banks is composed of distinguished professionals and entrepreneurs with no links with the banking sector. They are prohibited from being public servants.
The main duties of the Board of Directors are: approval of prudent standards; interpretation of the administrative scope of legal and regulatory provisions in regards to banking; resolving the appeals against resolutions issued by the Superintendent; advising the National Government on the development of the Panamanian banking system.
Among the main duties of the Superintendent are: to watch for the stability of the banking system; supervise banks and those economic groups whereof they make a part; grant and cancel banking licenses; order corrective measures concerning banks (appointment of advisors, interventions, reorganizations, compulsory liquidations, imposition of fines, etc.); as well as authorizing bank mergers and the administration of the daily tasks of the Superintendency.
Banking Regulator: Necessary Steps
Once the law had been approved, the next important task was to adapt and develop the framework established in the legal standard. During the past four years, a broad regulatory framework has been developed, ensuring reliable norms conforming to the highest international standards and following sound banking practices. This has always been the case in our banking system, ensuring adequate supervision of the main banking risks.
The most salient of these regulations are those on the classification of assets, the adequacy of equity, market risk, corporate governance, external auditors, mergers and acquisitions, the prevention of the improper use of banking services and the appointment, functions, and duties of the Compliance Officer.
The efforts and the will necessary to create the changes guaranteeing the stability and great supervision of the system came about thanks to a combination of factors which permitted Panama to consolidate its banking system. A key element in this process was the increase in technical training for the institution’s human resource, permitting an up-to-date understanding of the main changes in supervision and regulation of financial systems.
Another important advancement was the modernization of the system. The Superintendency now has a state-of-the-art computer system which permits it to receive detailed information from banks through a highly secured computerized information transfer system.
The Superintendency has increased the transparency of the system by providing periodic and updated information through its website, which allows users and the national and international community to have financial information available both at the macro level and from individual banks. This provides account holders, institutional investors and domestic and external analysts with updated and continuous assurance of the health and financial condition of our system.
Additionally, since late 2002 the Superintendency of Banks has been presenting complete financial statistics on international assets and liabilities to the Bank for International Settlements (BIS) in Basel, contributing to the increase the transparency of its operations.
Updates to the banking rules, amendment of Decree Law 9 of 1998. The New Banking Law
During recent years, banking in Panama has grown, and with it the complexity of its operations. At the same time, the international standards, better known as the Basel Core Principles for effective Banking Supervision, were updated. To maintain the competitiveness of the well-regulated International Banking Center and to strengthen supervisory powers, the Superintendency deemed it advisable to amend the banking rules to comply with the new international standards.
To comply with these, Decree Law 9 of 1998 was amended by four pillars that seek to strengthen the capacity of the Superintendency to supervise and regulate the banking system.
The first pillar provides the Superintendency with additional authority to regulate banks and the corporations which in the Superintendency's judgment form part of the Banking Group, including holding corporations. Similarly, the authority to supervise the activities of nonfinancial corporations that could present a risk for the Banking Group was broadened.
The second pillar was developed to establish a balance in the relationship between the banks and banking clients by strengthening the position of the latter. This pillar also requires banks to provide their services under the principles of transparency, integrity and equity, and provides an administrative tribunal with exclusive jurisdiction over claims arising from violations of Titles V and VI, increasing the maximum claim to twenty thousand balboas.
Aiming to enhance the reliability and stability of the system and to protect small depositors, the third pillar modifies the process of dealing with banks in trouble, establishing a process that guarantees the quick recovery of savings. Under this provision, deposits of up to ten thousand balboas will be disbursed within fifteen days of the date on which the resolution ordering the liquidation of the bank is executed.
The last pillar focuses on the development of human resources by creating the Banking Supervisor Civil Service Career. For this, adequate conditions are created for employees to have the incentives and compensation that allow the Superintendency to attract and keep the best staff.
A competitive Banking System
Since its creation, the Superintendency of Banks has contributed to minimizing the principal risks to, and guaranteeing the security and soundness of the International Banking Center. This great commitment and responsibility has been built with solid bases of credibility, transparency and professionalism, seeking to promote the image of a modern and reliable Banking Center.
The development of Panama’s International Banking Center has been strengthened, consolidating this successful banking market as one of the most important in Latin America.
Each one of the actions taken by the Superintendency of Banks have been resolutely aimed at stimulating an economic environment favorable to domestic and international private investment. The purpose has definitely been to project an International Banking Center that is attractive to a competitive and globalized world looking for placement in the region.
![]() Mr. Arturo Gerbaud De La Guardia President |
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![]() Mr. Félix B. Maduro Secretary |
![]() Mr. Nicolás Ardito Barletta Director |
![]() Mr. Jorge Wilberto Altamirano-Duque Director |
![]() Mr. Louis-Jean Montague Belanger Director |

Mr. Alberto Diamond
Superintendent of Banks
Mr. Diamond holds a Bachelor’s Degree in Accounting and is a Certified Public Accountant.
He was President of KPMG Central America (KCA) and Managing Partner at KPMG Panama.
For almost 42 years, Mr. Diamond has been involved in the Auditing and Advisory fields, coordinating important projects, principally in financial services.
During the years he worked at KPMG, he acquired extensive knowledge of the standards, policies, rules, and regulations applicable to companies in the financial, commercial, and industrial sectors, as well as those applicable to government entities.
He is an active member of several civil and professional organizations, including The Association of Certified Public Accountants of Panama, The Rotary Club of Panama, The Institute of Corporate Governance—Panama, the Board of Trustees of the National Center on Competitiveness and the Board of Directors of the Inter-American Council of Commerce and Production (CICYP).
He is also a member of the Panamanian Association of Executives (APEDE) which named him Executive of the Year in 2009.
On May 16, 2011, the Universidad Especializada del Contador Público Autorizado (The Specialized University for Certified Public Accountants, UNESCPA) awarded Mr. Diamond the title of Doctor Honoris Causa in recognition of his exemplary career, vision of excellence, and contributions to Society as one of the founders of the University.
![]() Mr. Amauri A. Castillo Secretary General |
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![]() Mrs. Liliana Pinilla Director of Administration |
![]() Mrs. Yanela Yanisselly Legal Director |
![]() Mrs. Corina Guardia Director of Financial Studies |
![]() Director of Human Resources |
![]() Mrs. Raquel Anaya Director of Finance |
![]() Mr. Alberto De León Director of IT |
![]() Mrs. Marisol E. Sierra Director of Prevention and Control of Illicit Operations |
![]() Mr. Evans Rivera Q. Director of Communications and Public Relations |
![]() Mr. René Menéndez Director of Regulations |
![]() Sergio Ng Director of Supervision |
| EXECUTIVE OFFICES | Phone Number | |
|---|---|---|
| Mr. Alberto Diamond Superintendent |
adiamond@superbancos.gob.pa | 506-7914 |
| Office of the Superintendent | 506-7889 506-7890 |
|
| Board of Directors | 506-7890 | |
| Internal Audit Department | Phone Number | |
| Mrs. Sandra Rivas Chief Audit Executive |
srivas@superbancos.gob.pa | 506-7863 |
| GENERAL SECRETARIAT | Phone Number | |
| Mr. Amauri Castillo Secretary General |
acastillo@superbancos.gob.pa | 506-7859 |
| Office of the General Secretariat | 506-7887 | |
| Office of International Projects and Affairs | Phone Number | |
| Mr. Carlos Mata Head of International Projects and Affairs |
cmata@superbancos.gob.pa | 506-7803 |
| Office of Banking Customer Service | Phone Number | |
| Mrs. Marilyn Psilopulos Head of Banking Customer Service |
mpsilopulos@superbancos.gob.pa | 506-7954 |
| Process Management Department | Phone Number | |
| Mrs. Marialina Luciani Head of Process Management |
mluciani@superbancos.gob.pa | 506-7822 |
| Institutional Security Department | Phone Number | |
| Mr. Alcibíades Méndez Head of Institutional Security |
amendez@superbancos.gob.pa | 506-7916 |
| LEGAL DIVISION | Phone Number | |
| Mrs. Yanela Yanisselly Legal Director |
yyanisselly@superbancos.gob.pa | 506-7881 |
| Mrs. Merilyn Cedeño Deputy Legal Director |
mcedeno@superbancos.gob.pa | 506-7881 |
| Licensing Department | Phone Number | |
| Mrs. Yelena Soto Herrera Head of Licensing |
ysoto@superbancos.gob.pa | 506-7881 |
| Legal Studies Department | Phone Number | |
| Mr. Julio Alzamora Head of Legal Studies |
jalzamora@superbancos.gob.pa | 506-7909 |
| Procedural Affairs Department | Phone Number | |
| Mrs. Aurora Olivares Head of Procedural Affairs |
aolivares@superbancos.gob.pa | 506-7881 |
| SUPERVISION DIVISION | Phone Number | |
| Mr. Sergio S.H. Ng Director of Supervision |
sng@superbancos.gob.pa | 506-7944 |
| SUPERVISION SUBDIVISION, GROUP I | Phone Number | |
| Mr. Luis Barahona Deputy Director of Supervision, Group I |
lbarahona@superbancos.gob.pa | 506-7953 | Trust Supervision Department | Phone Number |
| Mr. Manuel Castillo Head of Trust Supervision |
mecastillo@superbancos.gob.pa | 506-7961 |
| SUPERVISION SUBDIVISION, GROUP II | Phone Number | |
| Mr. Fernando Campbell Deputy Director of Supervision, Group II |
fcampbell@superbancos.gob.pa | |
| RISK MANAGEMENT DIVISION | Phone Number | |
| Mrs. Nahila Melgar Director of Risk Management |
nmelgar@superbancos.gob.pa | 506-7942 |
| Technology Risk Department | Phone Number | |
| Mrs. Vielka de Licona Head of Technology Risk |
vlicona@superbancos.gob.pa | 506-7949 |
| Credit Risk Department | Phone Number | |
| Mr. Erick Valdés Head of Credit Risk Department |
evaldes@superbancos.gob.pa | |
| Market Risk Department | Phone Number | |
| Mr. Oldemar Soto Head of Market Risk |
osoto@superbancos.gob.pa | |
| Operational Risk Department | Phone Number | |
| Mr. Allan Jones Operational Risk |
ajones@superbancos.gob.pa | 506-7922 |
| DIVISION FOR THE PREVENTION AND CONTROL OF ILLICIT OPERATIONS | Phone Number | |
| Mrs. Marisol Sierra Director of Prevention and Control of Illicit Operations |
msierra@superbancos.gob.pa | 506-7884 |
| FINANCE DIVISION | Phone Number | |
| Prof. Raquel Sandra Anaya Finance Director |
ranaya@superbancos.gob.pa | 506-7824 |
| Accounting Department | Phone Number | |
| Mrs. Rosalina Fisher Chief Accountant |
rfisher@superbancos.gob.pa | 506-7837 |
| Planning and Budget Department | Phone Number | |
| Mrs. Marlene de Sealy Head of Planning and Budget |
msealy@superbancos.gob.pa | 506-7857 |
| Treasury Department | Phone Number | |
| Mrs. Cecilia Lara Head of Treasury |
clara@superbancos.gob.pa | 506-7846 |
| Interest Clearing Special Fund (FECI) Department | Phone Number | |
| Mr. Marlon Espino Head of FECI |
mespino@superbancos.gob.pa | 506-7845 |
| FINANCIAL STUDIES DIVISION | Phone Number | |
| Mrs. Corina Guardia Director of Financial Studies |
cguardia@superbancos.gob.pa | 506-7936 |
| Mr. Javier Motta Deputy Director of Financial Studies |
jmotta@superbancos.gob.pa | 506-7937 |
| Analysis and Financial Statistics Department | Phone Number | |
| Head of Analysis and Financial Statistics | ||
| Financial Stability Department | Phone Number | |
| Mr. Eduardo Quirós Head of Financial Stability |
equiros@superbancos.gob.pa | 506-7985 |
| HUMAN RESOURCES DIVISION | Phone Number | |
| Linmey Lao Deputy Director of Human Resources |
llao@superbancos.gob.pa | 506-7829 |
| Compensation, Payroll and Benefits Department | Phone Number | |
| Mr. Eduardo García Head of Compensation, Payroll, and Benefits Department |
egarcia@superbancos.gob.pa | 506-7832 |
| Training and Institutional Development Department | Phone Number | |
| Mrs. Kathia Díaz Head of Compensation, Payroll, and Benefits Department |
kdiaz@superbancos.gob.pa | 506-7934 |
| REGULATIONS DIVISION | Phone Number | |
| Mr. René Menéndez Director of Regulations |
rmenendez@superbancos.gob.pa | 506-7813 |
| Mrs. Ana Velasco Deputy Director of Regulations |
avelasco@superbancos.gob.pa | 506-7807 |
| Research and Regulations Department | Phone Number | |
| Mrs. Carmen Concepción Head of Research and Regulations |
cconcepcion@superbancos.gob.pa | 506-7807 |
| Disclosure, Compliance and Inquiries Department | Phone Number | |
| Mrs. Aldalina de Céspedes Head of Disclosure, Compliance and Inquiries |
adecespedes@superbancos.gob.pa | 506-7718 |
| INFORMATION TECHNOLOGY DIVISION | Phone Number | |
| Mr. Alberto De León Director of IT |
adeleon@superbancos.gob.pa | 506-7926 |
| Systems Administration Department | Phone Number | |
| Mr. José Echevers Head of Systems Administration |
jechevers@superbancos.gob.pa | 506-7968 |
| Applications Department | Phone Number | |
| Mrs. Doris Flores Head of Applications |
dflores@superbancos.gob.pa | 506-7926 |
| Quality Control and Information Department | Phone Number | |
| Mrs. Lourdes de Emiliani Head of Quality Control and Information |
lemiliani@superbancos.gob.pa | 506-7979 |
| COMMUNICATIONS AND PUBLIC RELATIONS DIVISION | Phone Number | |
| Mr. Evangelisto Rivera Director of Communications and Public Relations |
erivera@superbancos.gob.pa | 506-7834 |
| ADMINISTRATION DIVISION | Phone Number | |
| Mrs. Liliana Pinilla Director of Administration |
lpinilla@superbancos.gob.pa | 506-7823 |
| Mrs. Sheila de Hernández Deputy Director of Administration |
shernandez@superbancos.gob.pa | 506-7836 |
| General Services Department | Phone Number | |
| Mr. José Janeiro Head of General Services |
jjaneiro@superbancos.gob.pa | 506-7842 |
| Procurement Department | Phone Number | |
| Mr. Alexis Tejada Head of Procurement |
atejada@superbancos.gob.pa | 506-7849 |
| Mr. James Daniel Chief of Warehouse |
jdaniel@superbancos.gob.pa | 506-7864 |
| Patrimonial Assets Department | Phone Number | |
| Mr. José Aizpú Head of Patrimonial Assets |
jaizpu@superbancos.gob.pa | 506-7905 |
| Records Management Department | Phone Number | |
| Mr. Luis Salgado Head of Records Management |
lsalgado@superbancos.gob.pa | 506-7717 |
| COMPTROLLER GENERAL’S OVERSIGHT OFFICE | Phone Number | |
| Mrs. Velkis de Lydna Head of Fiscal Control |
506-7871 | |
| Fax Directory | Phone Number | |
| Office of the Superintendent | 506-7700 | |
| General Secretariat | 506-7703 | |
| Office of International Projects and Affairs | 506-7706 | |
| Legal Division | 506-7707 | |
| Finance Division | 506-7704 | |
| Procurement Department | 506-7701 | |
| Communications and Public Relations Division | 506-7931 | |
| Office of Banking Customer Service | 506-7994 | |
| F.E.C.I. Department | 506-7709 |
“To maintain a competitive International Banking Center that will contribute materially to the economy of the country and to guarantee the stability of the Panamanian economic and monetary system.”
“To strengthen and promote the stability, confidence, and competitiveness of the Banking System, maintaining and fortifying international financial integration as well as the efficiency and security of financial intermediation and the monetary system.”
| Institutional Values |